Official US Distribution Portal
MindVault Refund Policy
Guarantee details, order records to keep, and safe steps for requesting help through the checkout partner.
60-day MindVault guarantee
The MindVault offer reviewed for this site includes a 60-day money-back guarantee. The guarantee is intended to give customers a fair period to evaluate whether the product fits their routine. It is managed through the official checkout partner connected to the order record, so your order number and checkout email are important.
To request help, contact orders@mindvaultofficial.com with your name, order email, order number, package ordered, purchase date, and a short reason for the request. Do not send card numbers or bank details. Support may direct you to the checkout partner if the refund must be processed through the payment record.
Keep these items
- Order confirmation email and order number.
- Shipping or tracking message.
- Bottle packaging, lot number, and label information.
- Any support messages related to the request.
Refund timing can depend on the checkout partner, payment network, and bank posting schedule. A refund approval is not always visible instantly on a card statement. If you have not received a response within the usual support window, send one concise follow-up with the same order details.